
Fun Cases
A full rebrand and a new Shopify theme for a business shipping thousands of phone cases a week. We've run their email and paid ads since.
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Start a projectAll servicesAutomation and AI
We build AI tools and automations that your team uses day to day: customer service agents, product generators, image pipelines, internal search and workflow automation. Each tool is set up so you can measure the time it saves from its first week.
Who it’s for
Support teams answering the same questions again and again.
Shops where launching a new product range takes days of copying, pasting and resizing.
Teams that move figures between the shop, spreadsheets and the accounts by hand.
Businesses with an existing AI tool that needs fixing or extending.
When it isn’t a fit
We only recommend building a tool if it should pay for itself within weeks of going live.
What’s included
If a tool can't show its value by week four, we don't ship it. Every tool has a way of measuring what it returns, and a person reviews its output before it goes anywhere. We call this AI-assisted, as opposed to AI-automated.
We build into your existing stack, whether that's Shopify, WordPress or a custom system, using the Claude API and other tools where they suit the job. You own the code, and there's no platform of ours to be locked into.
Includes
Custom AI apps, AI customer service agents, Product generators, Image retouching pipelines, Content operations, Internal search and RAG, Workflow automation, Claude API integrations, Custom WMS and internal tools.
1 to 4 weeks for a single tool, and 4 to 8 weeks for a larger system.
We start by working out what the tool would save you. If it won't pay for itself within weeks of going live, we won't recommend building it.
1 to 4 weeks
We build the smallest version that proves the idea, inside your own stack.
Your team uses it on real work, and a person reviews anything that goes to a customer. We adjust it based on their feedback.
4 to 8 weeks for larger systems
Once it's working, we extend it. Every AI tool we've built started small and was extended afterwards.
The system runs on your infrastructure and you own it. If your team wants to take it in-house, we hand over the codebase.
The AI tools we've built save more than £30,000 a year. Most of them we can't talk about, but the ones below we can.
saved each year by the AI tools we've built
of customer service hours saved at Fun Cases and Twisted Tailor with AI customer service.

A full rebrand and a new Shopify theme for a business shipping thousands of phone cases a week. We've run their email and paid ads since.
Read the case study
A Shopify relaunch for a trade print supplier, plus two AI tools for stock planning and competitor tracking. Sales rose 240% in three months.
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A Shopify rebuild for the London menswear label. We replaced eight apps with native code and built an AI support agent that passes complex tickets to a person.
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A move from WordPress to Shopify with no loss of rankings, plus an AI pipeline that retouches customers' installation photos.
Read the case studyIf your question isn’t answered here, get in touch.
We've built five kinds of tool. AI customer service, which Fun Cases and Twisted Tailor both use, saving 50 to 70% of customer service hours. Product generators that publish a range in minutes instead of days. Image pipelines that standardise lifestyle and product shots. Competitor and inventory trackers, like the ones we built for Sublishop. And internal search across your documents, Drive and email. Each one has results you can measure.
How to start
We'll work out with you whether it's likely to pay back before you commit to building anything.
Or call 01344 231 119. It’s a small team, so you’ll speak to the people who do the work.
Related services
WebsitesShopify shops and WordPress sites, designed and built by us, with custom features added where the standard platform can't do what you need.ConsultancySenior eCommerce advice for your team, covering strategy, platform decisions and growth plans, with hands-on help when you need it.MarketingPaid ads, email and social media run together, with reporting that's easy to read.View all servicesYou can also email hello@webgro.co.uk or call 01344 231 119. We reply within one working day.