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All servicesCare plans

Website care plansfor Shopifyand WordPress

We look after Shopify and WordPress sites for a fixed monthly fee. Every plan covers updates, backups and monitoring. WordPress plans include your hosting, and Shopify plans include time each month for changes. Plans start at £55 a month and run month to month.

Plans and prices

Three care plans

Prices are per month. Each plan includes everything in the plan before it, and they all run month to month.

Which platform is your site on?
  • Essential

    £55 a month

    For sites that don't change often and need hosting, updates, backups and security looked after.

    Hosting
    Shared hosting
    Dev time
    Not included, £80 an hour
    We start on requests
    Within 2 working days
    Support
    Email

    Includes

    • Shared hosting
    • Monthly WordPress, plugin and theme updates
    • Daily backups, kept for 30 days
    • Uptime monitoring 24/7, checked every 5 minutes
    • Monthly security scan
    • Monthly performance check
    • Monthly report
  • Priority

    £250 a month

    For busy sites that need a server of their own and closer attention to search and analytics.

    Hosting
    Dedicated server
    Dev time
    Not included, £80 an hour
    We start on requests
    Within 4 working hours
    Support
    Email and phone

    Everything in Growth, plus

    • A dedicated server
    • Weekly updates
    • Backups kept for 90 days
    • SEO health check in Google Search Console
    • Monthly analytics summary
    • A call every month

Hosting is part of every WordPress plan: shared hosting on Essential and Growth, a dedicated server on Priority.

No dev time is included. These plans look after the site, so any change you ask for is charged at £80 an hour and quoted before the work starts.

Bigger sites that need more than 5 hours a month usually suit a larger retainer. Most of those clients keep us on for 2 to 6 days a month, with no lock-in. Get in touch about a larger retainer

Side by side

Compare the plans

WordPress plans

FeatureEssential£55 a monthGrowth£120 a monthPriority£250 a month

Hosting and dev time

HostingSharedSharedDedicated server
Dev time for changes£80 an hourNot includedNot includedNot included

Updates and security

WordPress, plugin and theme updatesMonthlyEvery 2 weeksWeekly
Daily backupsKept 30 daysKept 60 daysKept 90 days
Security scanMonthlyWeeklyWeekly
Uptime monitoring 24/7checked every 5 minutesIncludedIncludedIncluded

Checks

Performance checkMonthlyMonthlyMonthly
Speed checks on your main pagesNot includedMonthlyMonthly
Broken link and 404 checksNot includedMonthlyMonthly
Forms and checkout testNot includedMonthlyMonthly
SEO health checkSearch ConsoleNot includedNot includedMonthly
Analytics summaryNot includedNot includedMonthly

Support and reporting

We start on requests within2 working days1 working day4 working hours
SupportEmailEmail and phoneEmail and phone
CallsNot includedEvery 3 monthsMonthly
ReportMonthlyMonthlyMonthly

How it works

What happens each month

  1. Setting up

    We get access to the site, set up backups and uptime monitoring, and make a note of anything that needs fixing first. For a site we didn't build, this starts with an onboarding check.

  2. Each month

    We run the updates and checks in your plan, then look over the site afterwards to make sure everything still works.

  3. Asking for changes

    Email us what you need. On a Shopify plan we log the time against your monthly allowance and tell you before a job goes over what you have left. On a WordPress plan we quote the work at £80 an hour before we start.

  4. Your report

    Each month you get a short report listing what we updated, what we checked, anything we fixed and how much time was used.

Who it’s for

Shopify and WordPress sites that need looking after

  • Sites we've designed and built for you.

  • Sites built by another agency or in-house, once we've checked them over.

  • Businesses that need regular small changes but don't have a developer on the team.

Questions about care plans

If your question isn’t answered here, get in touch.

Most small jobs you'd ask a developer for: editing text and images, adding a page from an existing template, new banners, small layout changes, setting up a plugin or app, and fixing bugs. On a Shopify plan these come out of your monthly time. On a WordPress plan they're charged at £80 an hour, quoted before we start. Bigger pieces of work, like a new section of the site or a custom feature, we'll quote for separately.

Tell us aboutyour project.

Get in touch

You can also email hello@webgro.co.uk or call 01344 231 119. We reply within one working day.