Gieves & Hawkes
A ground-up Shopify build for the Savile Row tailor. We replaced eight paid apps with our own code, and the mobile speed score went from 64 to 85.
Read the case studyAll servicesConsultancy
Senior eCommerceadvice foryour team
We work as part of your team on eCommerce strategy, platform choices and growth planning, and help with delivery when the workload grows. It gives you senior experience without adding a full-time hire.
Who it’s for
Online businesses without a senior eCommerce lead
Shops that could be performing better, where it's unclear whether the platform, the traffic or the checkout is the problem.
Capable in-house teams that are missing someone at senior level.
Businesses choosing between Shopify, WordPress and Magento that want independent advice.
Businesses that want more than 15 years of eCommerce experience available without paying a full-time salary.
When it isn’t a fit
This suits most businesses turning over less than £10m. Above that, a full-time hire may make more sense.
What’s included
One senior contact, backed by specialists
You get one point of contact who knows your business. They give weekly strategic guidance, join calls about your platform and stack, help plan growth and take on delivery work when the scope grows. We fill the gaps in your existing team.
When a project needs it, we bring in specialists from a vetted network: senior paid-media buyers, logistics consultants, B2B strategists, luxury brand designers and platform migration specialists. You keep one point of contact, and we coordinate the rest.
Your business and your team
One senior point of contact
- Senior paid-media buyers
- Logistics consultants
- B2B strategists
- Luxury brand designers
- Platform migration specialists
Includes
eCommerce strategy, Platform selection, Stack architecture, Growth planning, CRO audits, Team support, Retainer consulting, Specialist network.
How consultancy works
A free 30-minute call, then an audit that usually takes 2 to 3 weeks. The work after that depends on what the audit finds.
A call
30 minutes, free
We learn about the business and decide together whether we're a good fit. If we are, we send a proposal for an audit.
The audit
2 to 3 weeks
We review your stack, traffic, checkout process, marketing and team capacity. The recommendations are based on your own data.
The roadmap
You get a prioritised list of what to do. That might be a rebuild, a few targeted fixes or no changes at all. Some of our retainers have involved no rebuild.
Retainer or project
We then set up the work around what the business needs, such as a weekly strategy call, a three-month growth sprint, or a migration plan your team carries out with our support.
Consultancy clients
At Gieves & Hawkes we provide ongoing strategy, platform guidance and hands-on delivery each week. Twisted Tailor also use our eCommerce consultancy.
Twisted Tailor
A Shopify rebuild for the London menswear label. We replaced eight apps with native code and built an AI support agent that passes complex tickets to a person.
Read the case studyQuestions about consultancy
If your question isn’t answered here, get in touch.
You get more than 15 years of eCommerce experience without paying a full-time salary, plus access to specialists when the scope grows. For most businesses turning over less than £10m it makes more sense than a full-time hire, which you can make later once you need one.
How to start
Start with a free call
We'll discuss the business and where we think the biggest improvements are before you commit to anything.
Get in touch
Or call 01344 231 119. It’s a small team, so you’ll speak to the people who do the work.
Related services
WebsitesShopify shops and WordPress sites, designed and built by us, with custom features added where the standard platform can't do what you need.MarketingPaid ads, email and social media run together, with reporting that's easy to read.Automation and AICustom AI tools and automations built into the systems you already use, to handle repetitive work.View all servicesTell us aboutyour project.
Get in touch
You can also email hello@webgro.co.uk or call 01344 231 119. We reply within one working day.