[ 02 ] Consultancy
Senior eCommerce expertise, shaped around your team.
We liquify around in-house staff. Scaling up to strategy, platform, and growth calls, scaling down to hands-on delivery when you need it. A vetted network of specialists pulled in per project.
Growth Audit · Q2 · Acme Retail
Audit scorecard
5 areas
Platform health
8/10
Shopify · well-scoped, low debt
Conversion path
6/10
PDP → checkout fall-off at 34%
Performance
7/10
LCP 2.9s on mobile, target <2.5s
Marketing loop
4/10
No post-purchase flow, weak retention
Ops & stack
7/10
Clean ERP sync, OMS in good shape
Prioritised roadmap
8 recommendations
Rebuild post-purchase flow (Klaviyo)
Quick winPDP → checkout friction audit & fixes
FixMobile LCP, image pipeline + deferred scripts
FixB2B portal scoping (phase 2 retainer)
Big betNext check-in · Tues 10am
Delivered by Webgro
Overview
What we mean by this
Most eCommerce businesses don't need another full-time hire, they need senior expertise on tap when decisions stack up. We run as an extension of your team, not a replacement.
Weekly strategic guidance, platform and stack calls, growth planning, and hands-on delivery when scope widens. A consistent point of contact, backed by a vetted network of specialists in marketing, design, and development we pull in per project.
Capabilities
What we actually do.
Why brands pick us
Four reasons brands pick us.
Flexible, affordable packages
For every business, brand, and budget. We scope against what you actually need, not a price sheet.
One studio, six capabilities
No agency-hopping for strategy, build, and marketing. Same team, same standard, across the whole loop.
15+ years of eCommerce and WordPress
Under the bonnet. Not a freelancer pivot or a junior team learning on your project.
Measurable outcomes, not reassurance
We'll tell you which work pays back and which doesn't. Honest scoping before contracts, honest reporting after.
Approach
How we plug in
Every consultancy engagement starts with an audit. We look at the stack, the traffic, the conversion path, the marketing loop, and where the team's bandwidth is already thin. The recommendations come from the data, not a decks template.
From there, we shape a retainer or project around what the business actually needs. Sometimes that's a weekly strategy call. Sometimes it's a three-month growth sprint. Sometimes it's a platform migration plan you execute in-house with us on speed-dial.
Selected work
Consultancy in the wild.
Gieves & Hawkes
A ground-up Shopify rebuild for the Savile Row house after the Frasers takeover. Ranked #1 on Google UK for 'luxury suit', from zero.
Twisted Tailor
A Shopify rebuild for one of London's most-recognisable menswear names, with custom suit-set functionality and an AI support agent that halved customer-service hours.
Common questions
Seniority and flexibility. You get 15+ years of eCommerce experience on tap without carrying the salary year-round, plus a network of specialists to pull in when scope widens. Better for most operations under £10M revenue. You grow into needing a full-time hire rather than betting on one.
Usually a fixed number of days per month (2, 4, or 8) covering strategy calls, platform decisions, growth planning, and hands-on execution when needed. Scoped per client. We don't have one-size-fits-all packages.
Always. We don't replace teams, we blend in where the gaps are. Strategic calls, specialist one-offs, and growth programs that sit outside the in-house day-to-day. Same consistent point of contact, scope shapes around you.
Often neither. We start with an audit and tell you straight: rebuild, targeted fixes, or leave it alone. We don't oversell. Some of our best retainers have been pure strategy with zero re-build involved.
We have a vetted network of specialists (senior paid-media buyers, logistics consultants, B2B strategists, luxury brand designers, platform migration specialists) that we bring in per project. You get one point of contact. We handle coordination.
A 30-minute discovery call (free) to understand the business, followed by an audit proposal if there's a fit. Audits typically run 2–3 weeks and deliver a prioritised roadmap. Retainer or project engagement starts from there.
Yes. Platform selection is one of the most common audit outputs. We'll tell you which fits your business based on catalogue size, team composition, operational complexity, and growth trajectory. We have no platform allegiance. We've rebuilt off every major platform and onto most of them.
Both. Retainers for ongoing strategic support, projects for defined scope (migrations, audits, re-platforms, growth sprints). We'll propose whichever fits.
Next steps
Need an eCommerce partner?
One call. We'll tell you where the biggest wins are before you commit to anything.
Most clients end up across two or three
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Campaigns that land.
Paid, lifecycle email, and analytics stitched into one loop. Campaigns that compound, attribution you can explain, budget spent where it returns.