How to add a user to your Google My Business listing

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Managing your Google My Business (GMB) listing is crucial to maintaining an effective online presence, and sometimes, you will need to add users who can help manage and optimise your listing. Adding a user to your GMB listing is a straightforward process, but it’s important to ensure that it is done correctly to maintain account security and functionality.

Why Add a User to Your Google My Business Listing?

There are several reasons why you might need to add a user to your GMB listing. For instance, you may want to delegate management tasks to a marketing team, allow a web design agency to optimise your listing, or share responsibilities with colleagues. One of the significant benefits of this approach is that it can significantly improve the efficiency of your web design and development strategies. Furthermore, seamlessly managing your listing can enhance your SEO efforts, making your business more visible online.

Step-by-Step Guide to Adding a User

Adding a user to your Google My Business listing is quite simple. Follow these steps to add a user and define their role:

Step 1: Sign In to Google My Business

First, ensure you are logged into the Google account associated with your business. Navigate to the GMB homepage and sign in, if you aren’t already.

Step 2: Access Your Business Listing

Once logged in, you’ll be able to see your business listings. Select the business listing to which you want to add a user.

Step 3: Open the Menu

In the left-hand menu, click on ‘Users’. This will open a new window showing the current users and their roles.

Step 4: Add a User

To add a new user, click on the ‘Add users’ button. Enter the email address of the person you wish to add and choose their role – Owner, Manager, or Site Manager. Ensure you choose the role that best fits their responsibility level to maintain security and control.

Roles and Permissions

Understanding the roles and permissions is crucial for maintaining control over your listing. Here’s a brief rundown of each role:

  • Owner: Has the most comprehensive permissions, including adding and removing users. The listing can have multiple owners but only one primary owner.
  • Manager: Can perform most tasks, such as editing the profile, responding to reviews, and adding posts, but cannot add or remove users.
  • Site Manager: Has limited permissions primarily related to the location-specific functions like creating and managing location-specific posts.

Best Practices for Managing User Permissions

When adding users, it’s critical to follow best practices to ensure your listing’s security and integrity. Regularly review user roles and permissions, especially if there are changes in your team or external agencies handling your listing. For example, if you have partnered with a new WordPress web design expert to handle your listing, make sure to assign appropriate permissions.

Conclusion

Adding a user to your Google My Business listing allows for improved management and enhanced efficiency. By delegating tasks and permissions appropriately, you can focus on other crucial business activities. If you need professional assistance with your GMB listing or other aspects of web design and digital marketing, don’t hesitate to contact the team at Webgro. For further resources, check out our blog for more tips and insights.

Webgro are a digital creative agency based in Bracknell, Berkshire, UK. We specialise in Shopify Web Design & Development, Wordpress Web Design & Development and eCommerce Consultancy. Fancy working with us? Get in touch here or email hello@webgro.co.uk

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